Privacy Policy
Your privacy matters deeply to us. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold over your information β in plain, clear language.
Who We Are
A-Vibe Web Development Hub ("A-Vibe", "we", "us", "our") is a professional web development company based in Lagos, Nigeria. We operate at the website avibewebsitedev.com.ng and provide services including website design, web application development, management systems, school portals, e-commerce stores, and related digital services.
For the purposes of data protection law, A-Vibe Web Development Hub is the Data Controller responsible for your personal data collected through our website and in the course of providing our services.
Data Controller: A-Vibe Web Development Hub, Gemade, Gowon Estate, Lagos State, Nigeria. Email: contact@avibewebsitedev.com.ng Β· Phone: +234 701 602 0193
Data We Collect
We collect different categories of personal data depending on how you interact with us. Here is a breakdown of what we may collect:
We do not collect sensitive personal data such as national identification numbers, biometric data, health information, or financial account details unless absolutely required for a specific service and with your explicit consent.
How We Collect Your Data
We collect personal data through the following channels:
- Contact & enquiry forms on our website β when you submit a project request, quote enquiry, or general message.
- Direct communication β via email, phone calls, WhatsApp messages, or in-person meetings.
- Project collaboration β when you provide content, materials, or information as part of a commissioned project.
- Cookies and website analytics β automatically collected technical data when you visit our website (see Section 7 for full details).
- Social media β if you contact or engage with us on platforms such as LinkedIn, Instagram, Facebook, or Twitter/X.
- Referrals β when a third party refers you to us and provides your basic contact details with your knowledge.
We will always be transparent about what data we collect and why. We will not collect more information than is necessary for the stated purpose.
Why We Use Your Data
We use the personal data we collect for the following specific purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Respond to your enquiry or quote request | Identity, Contact, Communication | Legitimate interest / Pre-contract |
| Deliver the agreed project or service | Identity, Contact, Project Data | Contract performance |
| Process invoices and payments | Identity, Contact, Transaction | Contract performance / Legal obligation |
| Send project updates and communication | Identity, Contact | Contract performance / Legitimate interest |
| Send occasional service or promotional emails | Identity, Contact | Consent (opt-in only) |
| Improve our website and services | Technical Data (anonymised) | Legitimate interest |
| Comply with legal or regulatory obligations | All relevant data | Legal obligation |
We will never use your personal data for purposes incompatible with those stated above, and we will always notify you if we need to use your data for a new purpose.
Legal Basis for Processing
Under the Nigeria Data Protection Act 2023 (NDPA), we are required to have a valid legal basis for processing your personal data. We rely on the following bases:
- Contract performance: Processing necessary to fulfil a contract with you, such as delivering your website or management system.
- Legitimate interests: Processing that serves our genuine business interests and does not override your rights β for example, responding to enquiries, improving our services, or maintaining business records.
- Legal obligation: Processing required to comply with applicable Nigerian law, including tax and financial record-keeping obligations.
- Consent: Processing based on your freely given, specific, and informed agreement β for example, signing up to receive marketing emails. You may withdraw consent at any time.
Data Sharing & Third Parties
We do not sell, rent, or trade your personal data to any third party under any circumstances. We may share limited data with trusted third parties only where strictly necessary:
- Service providers: Third-party tools we use to operate our business β such as email services (e.g. cPanel/Webmail), web hosting providers, Google Analytics for website traffic analysis, and cloud storage services. These providers are contractually bound to protect your data and may not use it for their own purposes.
- Payment processors: If we facilitate payment processing, relevant transaction data may be shared with payment providers such as Paystack or Flutterwave, strictly for processing purposes.
- Professional advisors: Lawyers or accountants who require access to data in the course of providing professional services to us, under strict confidentiality obligations.
- Legal authorities: Government bodies, regulators, or law enforcement agencies where we are legally required to disclose data by Nigerian law or a valid court order.
When we share data with third-party providers, we ensure appropriate data processing agreements are in place and that those parties maintain security standards consistent with this policy.
If any third-party service provider is located outside Nigeria, we ensure that adequate safeguards are in place to protect your data in line with the NDPA's requirements for cross-border data transfers.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience, understand how visitors use our site, and enable certain functionality. A cookie is a small text file stored on your device when you visit a website.
You can control and manage cookies through your browser settings. Disabling non-essential cookies will not significantly affect your use of this website, though some features may behave differently.
Data Storage & Security
The security of your personal data is a top priority for us. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.
- All data transmitted via our website contact form is sent over encrypted HTTPS connections (SSL/TLS).
- Emails containing personal data are stored on our secured, password-protected business email servers.
- Project files and client data are stored on password-protected systems with limited access granted only to team members who need it.
- We use strong passwords, two-factor authentication, and regular security reviews on all business systems.
- We regularly back up client data to prevent loss in the event of a technical incident.
How Long We Keep Your Data
We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our retention periods are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Client project records & correspondence | 5 years after project completion | Legal & contractual reference |
| Invoices & financial records | 7 years | Nigerian tax & financial regulations (FIRS) |
| General enquiries (not converted) | 12 months | Follow-up and service improvement |
| Marketing consent records | Until consent is withdrawn | Proof of consent |
| Website analytics (Google Analytics) | 14 months (Google's default) | Traffic analysis (anonymised) |
When data is no longer required and the retention period has expired, we securely delete or anonymise it so it can no longer be linked to you.
Your Rights Under the NDPA
As a data subject under the Nigeria Data Protection Act 2023, you have the following rights regarding your personal data. You may exercise any of these rights by contacting us at contact@avibewebsitedev.com.ng. We will respond within 30 days.
We will not charge you for exercising your rights. However, we may charge a reasonable fee or decline a request that is manifestly unfounded or excessive. We may also need to verify your identity before fulfilling a request.
Children's Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided personal information to us without your consent, please contact us immediately at contact@avibewebsitedev.com.ng and we will take prompt steps to delete that information.
Note that our School Portal services are designed for educational institutions and are managed entirely by school administrators. Student data within those systems is processed under the data controller authority and responsibility of the respective school, not A-Vibe.
External Links
Our website may contain links to third-party websites, social media platforms, or partner services. Clicking these links will take you to websites that operate independently and have their own privacy policies.
We have no control over and assume no responsibility for the content, privacy practices, or security of any third-party sites. We encourage you to review the privacy policy of every website you visit. The presence of a link on our site does not constitute an endorsement of that site's practices.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last updated" date at the top of this page.
- Notify active clients by email where the change materially affects how we handle their data.
- Post a notice on our website homepage for a reasonable period following significant updates.
We encourage you to review this policy periodically. Your continued use of our website or services after any update constitutes your acknowledgment of the revised policy. If you disagree with any changes, please cease using our services and contact us to request deletion of your data.
Contact Us & Complaints
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how we have handled your personal data, please get in touch with us through any of the channels below. We aim to respond to all data-related enquiries within 30 days.
If you are not satisfied with our response to a complaint, you have the right to escalate it to the Nigeria Data Protection Commission (NDPC), the supervisory authority responsible for data protection in Nigeria. Visit ndpc.gov.ng for more information on how to file a complaint.
A-Vibe Web Development Hub
Gemade, Gowon Estate, Lagos State, Nigeria
Website: avibewebsitedev.com.ng
Your data is safe with us
Have a project in mind? Let's build something great β with full trust and transparency.